Refund policy

We strive to make every order fulfilled to the highest quality standards.

If a Product is defective, you must contact us within 24 hours of receipt of the Product, or the time that the Product should’ve been received. At our discretion, we will send you a new item or credit your account. To report an issue, please contact us at info@bostonlobstercompany.com or call 1.617.464.1500. Refunds are at the sole discretion of Boston Lobster Company.com.

Shipping, return and exchange of any products delivered by us in connection with your purchase are subject to the Boston Lobster Company Shipping, Return and Exchange Policy.